Posted by adrianswinscoe on Fri, 16/04/2010 - 14:20
Images:
Just a short post today to share an image with you from Hugh MacLeod at Gapingvoid.com as it’s so succinct and yet says so much. I love the sentiment in Hugh’s cartoon and it asks some fundamental questions like:
- Have you ‘hugged’ your customer today?
- What does ‘hugging’ your customer mean to your business?
- What happens when you ‘hug’ your customer?
- Would it mean better customer retention, increased loyalty, more referrals?
I’ll leave to you to think about that one.
Let me know your thoughts.
Thanks to Hugh MacLeod at Gapingvoid.com for the permission to use the image
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