This is the Diary of a Start-up on a Good Day, so it is a good time to start.
A much-cherished client rang up just now. The truth be told, there is not a huge amount of work to be done there right how. We've conducted a top-to-bottom corporate culture survey on her well-respected services business and, apart from putting a couple of procedures and extra feedback ideas in place, we pretty much love all that we have seen.
So, we're not going to be stretching out this engagement as we will never seek to create work where there isn't any. You don't develop and feed your integrity playing that game.
But what really pleased us is that she said that her people felt that our work was "with" them - and that got us thinking out loud between ourselves.
It really goes to the very heart of what we believe in when it comes to developing corporate cultures which both perform and satisfy.
They can't be above people (as they will simply fail to connect). The musn't be about people (because that is simply more command and control masquerading as organisational development). They can't even be for people (as that is creating a soft and woolly atmoshphere divorced from the necessary reciprocity of entitlement and responsibility).
No, great corporate culture has to be about getting involved, active and in the present tense "with people". Great stuff can happen when great values get lived out all the time, every day, with people in their real work. This is our idea of business ethics.
But it's early in my day yet........plenty of time for the sublime start to turn into the typical tribulations of a start-up.
More later.......
Malcolm Evans
http://www.cultureship.com
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