Robert Leigh's idea for Devono, a commercial lettings firm that would represent the interests of tenants instead of landlords, met a stony reaction from the established lettings industry. Less than four years later, he is a major new player in the capital, having pioneered a concept that a great many in the sector wish they'd thought of first. He speaks to Matt Henkes.
The commercial property letting business is traditionally geared towards meeting the needs of landlords and while many agencies purport to represent tenants as well, the emphasis weighs heavily on pushing rents as high as they can go.
Robert Leigh, director and founder of commercial lettings firm Devono, spotted this bias. Finally, after years of working for someone else, unable to meet the needs of frustrated tenants, he decided to buck tradition and set up an agency that would represent them solely.
What had particularly vexed him during his time in the industry was the traditional conflict involved in representing both parties.
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