Top 10 ways to deal with customer complaints

2010-03-05 09:16 - 1459 reads - 4 comments
complaining angry customer
Jamie-Natalie Cross explains how to turn client complaints into a winning opportunity for your business.

Leadership lessons from Match of the Day

2010-03-03 09:26 - 1202 reads
Match of the Day
If entrepreneurs want to become better leaders they can learn a lot from watching legendary football television show Match of the Day.

The Pitch is back: Get involved in 2010's search for Britain's best new business

2010-03-03 11:30 - 774 reads
British flag
The UK's most competitive search for exciting new businesses has returned!

Four ways to improve your customer engagement

2010-03-03 09:00 - 718 reads
customer CRM
Want to better interact with your customers? Here are four key challenges facing entrepreneurs and the four solutions to overcome them.

International Women's Day: Five inspirational female entrepreneurs

2010-03-08 12:51 - 698 reads
International Women's Day logo
To mark International Women's Day, we've put together a selection of five of our favourite video interviews with female entrepreneurs.

How to turn prospects into paying customers

2010-03-12 10:19 - 643 reads - 2 comments
handing over money
Multi-millionaire entrepreneur Jonathan Jay describes how the marketing funnel can help increase customers and boost profits.

Budget 2010: The tax predictions

2010-03-05 15:49 - 587 reads
Alistair Darling and his Budget box
The forthcoming Budget offers the government an opportunity to make a powerful statement of intent ahead of the election. But will Alistair Darling bottle it?

Lord Davies: Business Link is here to stay

2010-03-08 11:19 - 469 reads - 2 comments
Business Link logo
The small business minister has backed Business Link after the Tories claimed they will scrap it if they win the general election.

How to make a good first impression

2010-03-10 08:04 - 457 reads
shaking hands
When meeting a prospective customer, supplier or partner, first impressions really do count. Patrick Bird reveals how to get it right.

The Business Boot Camp: Mission one – PR with Paula Gardner

2010-03-10 10:42 - 394 reads
Business Boot Camp logo
The four cadets taking part in our Business Boot Camp have received details of their first mission. Get the inside track on their briefing about PR.
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