Event ticket offer: Is social media changing the rules of customer engagement?

You are invited to a special event which will explore how social media is changing the way businesses interact with their customers.

Social tools like Twitter, Facebook and YouTube have given consumers more power than ever before to influence brands. As a result, the rules of customer engagement have changed and businesses large and small are increasingly using social networking to communicate and respond.

In London on 26 October, Media 140 will get under the skin of the issues through presentations by leading brands and social media experts. Confirmed speakers include:

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