Want to better interact with your customers? Here are four key challenges facing entrepreneurs and the four solutions to overcome them.
Four ways to improve your customer engagement
Posted by Richard Sedley in Marketing & PR on Wed, 03/03/2010 - 09:00
It’s perhaps hard to imagine now, but even just four years ago talk of customer engagement was a bit of a rarity. Back in 2006 a Google Alert on the phrase ‘customer engagement’ would receive an average of just two alerts a week. Today, when combined with a Twitter search, the numbers are more like 30 mentions each hour.
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