- Delivering information in the right tone and style requires careful planning
- A firm, meaningful handshake and direct eye contact is important
- Pay attention to what message your body language communicates
- Be open to questions and demonstrate enthusiasm to hear about the person you're meeting
When meeting a prospective customer, supplier or partner, first impressions really do count. Patrick Bird reveals how to get it right.
Communicating effectively and making a message memorable can be a challenge, especially in face-to-face situations. Whether it's with a client or prospect, the pressure of delivering information in the right tone and style requires careful planning.
It's important to make a connection with the people you are meeting to ensure put your ideas across effectively. Considering how a message will be received by individuals is a fundamental part of a communication strategy.
You can create a good first impression during the initial introductions with a firm, meaningful handshake and direct eye contact - but what about the moments beforehand? What does your body language say to potential clients as you walk into the room?
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