Getting a small business online can be very daunting. Where do you start? What needs to be done? Nadine Bourne shares some advice.

The CEO of Bristol Music Trust talks social media and music and how with limited funding, charity-run groups need to think like companies.

Politicians including David Cameron and entrepreneurs including Sir Richard Branson are speaking at the G8 Innovation Conference in London. Watch live video.

Social media is a great marketing tool, but how do you decide which networks to use when there are hundreds to choose from? There's actually a simple answer.

Anthony Lau, founder of Cyclehoop, explains how his company has grown from a tiny home-based startup to a company doing business around the world.

Need to give your business a kick? Got some budget for events? Ironed your networking trousers and polished your comfortable shoes? Sounds like you're ready to take on an industry exhibition.

Traditional marketing techniques deliver ever-decreasing results. It's time for a review of how to connect and reach customers.

Joe Errington argues that Sir Richard Branson's latest stunt perfectly illustrates how brand rivalry is key to building brand loyalty.

Clare Rayner reviews the second episode of Channel 4's Mary Queen of the High Street.

Dealing with customer feedback is hugely important but it is often neglected. Here's how to manage both positive and negative input from customers.