Top 10 worst customer complaints

All business owners have to deal with difficult customers at some point but how do your experiences compare with the 10 worst complaints one small company faced in 2009?

Clients are hard to win and even harder to keep, but there are a select few who can make life particularly difficult. Spare a thought then for online retailers Prezzybox.com, who last year had to deal with a client who wanted to return a used toilet brush – this being just one of the many zany gripes they received from clients last year.

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