Using social networking to build sales and improve customer relations
- How can social networking through Twitter, Facebook etc benefit your business?
- Social networks allow entrepreneurs to track down their target customers
- Using the websites you can also improve your sales and customer service
- But it's important that you listen to what your customers are telling you
I’m sure you’ve heard about social networking websites. Chances are even better that you’re on a social network yourself, especially as you consider that Facebook alone has 250m active users. Putting that into perspective, if Facebook was a country it would be bigger than the UK, France, Germany and Italy put together, and growing at about one million users per day!
This is a staggering level of growth. The average Facebook user has 120 contacts and 5 billion minutes are spent on the site each day worldwide. That’s a lot of socialising.
So, how can businesses use social networking effectively? In this article, I explore some of the possibilities for leveraging social networks in order to build sales and improve customer relations.
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