Forecasting Sales | Staff Motivation | Small Business CRM

a Sift Media publication

Get your small business sales strategy right and you'll be onto a winner! Whether you're doing it yourself or employing others, effective sales skills are crucial to any SME.

In this section, access practical information on sales forecasting, maximising customer service to boost sales, recruiting and motivating your sales staff and customer relationship management (CRM).

Video: Lord Sugar's business basics - Part three: Competing with the big boys, your first employee and expanding operations

2010-03-12 10:55 - 656 reads

Continuing our series of video clips, Lord Sugar offers practical advice to entrepreneurs.

Video

How to turn prospects into paying customers

2010-03-12 10:19 - 967 reads - 3 comments

Multi-millionaire entrepreneur Jonathan Jay describes how the marketing funnel can help increase customers and boost profits.

How to make a good first impression

2010-03-10 08:04 - 545 reads

When meeting a prospective customer, supplier or partner, first impressions really do count. Patrick Bird reveals how to get it right.

Top 10 ways to deal with customer complaints

2010-03-05 09:16 - 1534 reads - 4 comments

Jamie-Natalie Cross explains how to turn client complaints into a winning opportunity for your business.

Live blog replay: Social Media for Marketing

2010-02-21 22:21 - 3014 reads

Replay live coverage of the Social Media for Marketing Theatre at Technology for Marketing and Advertising in London on 23 and 24 February.

Video: Lord Sugar's business basics - Part One: Starting up

2010-02-19 09:16 - 2416 reads - 3 comments

In a new series of video tips, The Apprentice star Lord Sugar offers advice on the key processes involved in starting a business.

Video

Top 10 worst customer complaints

2010-02-03 14:31 - 4266 reads - 4 comments

All business owners have to deal with difficult customers at some point but how do your experiences compare with the 10 worst complaints one small company faced in 2009?

How to be a winner or a loser in the recession

2010-01-20 09:00 - 1204 reads

crash_stocks_shares_recession_downturn_stress_panic_debt_money

Robert Craven uses real life business examples to show how you can succeed or fail during a recession.

The 12 statistics of exported Christmas cheer

2009-12-24 10:00 - 822 reads

Fairy lights exports are up, 2m tonnes of crackers and party hats have been sent abroad and 306m bottles of whisky have been sold overseas by UK firms exporting festive cheer.

How to beat the recession: Sales increase by 150%; a real-life case study

2009-12-04 09:50 - 2105 reads - 4 comments

Your business can thrive in a recession as this case study of a company which upped its sales by 150% shows.

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