Get your small business sales strategy right and you'll be onto a winner! Whether you're doing it yourself or employing others, effective sales skills are crucial to any SME.

In this section, access practical information on sales forecasting, maximising customer service to boost sales, recruiting and motivating your sales staff and customer relationship management (CRM).

How to boost referrals and increase your business sales

2010-09-01 09:45 - 1129 reads - 1 comment
referral
Marcus Cauchi uncovers how businesses can generate faster sales by boosting the number and quality of their referrals.

Five ways to optimise your website's revenue

2010-08-06 09:26 - 1354 reads - 1 comment
grabbing money
Could your website be driving greater financial returns? Is it performing adequately when it could be performing splendidly? Here's how to maximise online revenue.

How to find opportunities to fight the post-recession blues

2010-06-18 09:51 - 1006 reads
magnifying_glass_queue_close_up_people_focus_line_investigate
Business expert Robert Craven offers a checklist on how to track down business niches and opportunities in post-recession Britain.

How LOVEFiLM created a community of brand advocates

2010-06-09 10:07 - 2981 reads - 3 comments
LOVEFiLM logo
Simon Calver, CEO of online DVD rental business LOVEFiLM, reveals how customer engagement has driven his company's huge success.

The don'ts and don'ts of social media

2010-06-02 09:17 - 4043 reads - 1 comment
social media logos
It's easy to get things wrong when embracing the likes of Twitter and Facebook to promote your business. Chris Barling advises on what not to do when using social media for marketing.

Delivering the perfect presentation

2010-06-02 08:11 - 1326 reads
meeting presentation
Many rank presenting as their biggest business fear. But if you overcome the nerves, you can make your presentations shine.

The Pitch 2010: Five reasons why you have to get involved

2010-04-19 18:28 - 3068 reads
Anthony Lau, founder, Cyclehoop pitching at the final of The Pitch 2009
BusinessZone.co.uk's The Pitch 2010 is the UK's most exciting competition for small business owners. Here's why you have to get involved.

Video: Lord Sugar's business basics - Part three: Competing with the big boys, your first employee and expanding operations

2010-03-12 11:55 - 2151 reads
Lord Sugar
Continuing our series of video clips, Lord Sugar offers practical advice to entrepreneurs.
Video

How to turn prospects into paying customers

2010-03-12 11:19 - 2774 reads - 3 comments
handing over money
Multi-millionaire entrepreneur Jonathan Jay describes how the marketing funnel can help increase customers and boost profits.

How to make a good first impression

2010-03-10 09:04 - 1761 reads
shaking hands
When meeting a prospective customer, supplier or partner, first impressions really do count. Patrick Bird reveals how to get it right.
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The happy art of networking

Former Dragons' Den panellist Doug Richard a networking how to guide for the shy and polite. Click here.

Boot Camp: PR and social media secrets from the experts

 

 

 

 
The Business Factory Boot Camp is training four entrepreneurs in PR, social media and marketing. Read what our expert mentors have told them and see what they achieve. Find out more.

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Anthony Lau, founder of Cyclehoop and 2009 winner of BusinessZone.co.uk's small business competition The Pitch:

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