Get your small business sales strategy right and you'll be onto a winner! Whether you're doing it yourself or employing others, effective sales skills are crucial to any SME.

In this section, access practical information on sales forecasting, maximising customer service to boost sales, recruiting and motivating your sales staff and customer relationship management (CRM).

Editor's blog: Social media is boring and customer engagement is tiring

- 1505 reads

'If you want a guarantee, buy a toaster': Lessons in entrepreneurship

- 2386 reads

Facebook: How to make it pay for your business (Part two)

- 3371 reads

Independents Day: Three retailers trading in a vastly 'independent' town [VIDEO]

- 2729 reads - 1 comment

New proposals to 'breathe life' into Scotland's town centres

- 1004 reads

Our high street heroes

- 1811 reads

How to increase customer loyalty without spending big bucks

- 3779 reads

Facebook: How to make it pay for your business - Part One

- 4114 reads

Finding your business voice: How to talk to your customers in every situation

- 880 reads

Small firms' confidence at three-year high but access to credit is tough [INFOGRAPHIC]

- 1786 reads

Create your FREE BusinessZone.co.uk account to:

  • Access all articles in full
  • View multimedia
  • Receive email bulletins
  • Send private messages
Register now

Login

Forgotten your password?

BusinessZone TV

Dragons' Den judges James Caan and Deborah Meaden and social entrepreneur Karen Darby are some of the successful entrepreneurs who feature in our exclusive videos. Watch here.