Get your small business sales strategy right and you'll be onto a winner! Whether you're doing it yourself or employing others, effective sales skills are crucial to any SME.

In this section, access practical information on sales forecasting, maximising customer service to boost sales, recruiting and motivating your sales staff and customer relationship management (CRM).

25 skills for excellent customer service [INFOGRAPHIC]

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Why people leave your website

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Chuka Umunna MP: Why the UK needs Small Business Saturday [VIDEO]

- 1342 reads

Instagram video: Should it be part of your marketing arsenal?

- 4409 reads

Startups pop up on world famous shopping street

- 1104 reads

'The customer is in charge': The biggest lie in marketing

- 4157 reads - 2 comments

Social media at the heart of the business: The story of Eventbrite [VIDEO]

- 1890 reads

From the archives: Tips for success from Amazon founder Jeff Bezos

- 682 reads

10 tips for social media fabulousness

- 1369 reads

Inspirational stories of five winning businesses [VIDEO]

- 4603 reads

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