- Supernanny offers lessons in business turnaround/performance management
- Her simple formula is observation/feedback/coach followed by recognition/reward/discipline
- Rather than leaping in with solutions, spend a day or more observing
- Supernanny is not afraid of having uncomfortable but courageous conversations
- Are your rewards relevant and meaningful for the individuals?
What can entrepreneurs learn from Jo Frost, aka TV’s Supernanny? Quite a lot, argues leadership expert Owen Smith.
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