The beginning of a new year inevitably means a lot of planning for a bumpy twelve months ahead. You may want to consider whether it’s time to switch your web host. Not everyone needs to do this, and you shouldn’t do it just for the sake of it. I’m going to help you understand when you need to start considering a new web hosting company for your business.
Did the needs of your business change?
This is the most obvious sign that you need to make some changes to your hosting situation. Your needs come above everything else and the reality is that some web hosts don’t cater to every situation. If you’ve outgrown your web host, or you need something they don’t offer, it is obvious that you need to make some changes.
You should refrain from compromising on quality of service here. The only scenario where you should compromise is if you can make some minor adjustments to your needs. This is very much a judgment call, however.
How has your service been?
Ninety-nine percent uptime is the minimum you should expect from a web hosting provider. Think about the previous year and whether everything has worked out as intended. As Tony Messer, CEO of Pick A Web, says, “The simple fact is that web hosting has a lot of moving parts, and they all need to work in harmony to deliver a high quality, uninterrupted service.”
Your service is of supreme quality and you shouldn’t feel as if you owe a debt of loyalty to any web hosting provider. If the service offered hasn’t been up to your standards it’s time to start the year off with a brand new hosting company.
Do you have any security concerns?
Even the most harmless things can prove to be the catalyst that sees your website hacked and your efforts scattered to the wind. A recent Forbes article revealed that a hack on xHamster led to the personal details of 380,000 users being released to the public. And it all happened because xHamster became lax on security.
Cyber attackers are evolving all the time and your web host plays a massive part in protecting you. They’re the gatekeepers of the cPanel and they have an obligation to ensure that your site remains free of harm.
If you have any concerns over security updates, or you were hacked in the last year, you should move to another web hosting provider immediately.
Has your business grown?
Some web hosts are perfect. They give you everything you need and you don’t need to worry about security issues. The problem is that your business has grown and your hosting provider doesn’t make it easy to expand with them. This is a common issue with many smaller web hosting providers.
The new year might be the time when you initiate a major growth campaign. Your web hosting provider has to keep up with this or you’re going to have big problems. It’s always better to change sooner rather than later to minimize disruption to your site and business.
Is the support worth the money?
It’s easy to underestimate the importance of a web host’s customer service team. The chances are you only need them in a crisis, so you could go the whole year without contacting them once. The customer support team is your main point of contact when you have problems.
You need to make sure you’re getting the support you really need for your business. Check out what’s available, when it comes to the level of support, and confirm that they can help you when you have the problem. An efficient, competent customer support team can mean the difference between a few minutes of downtime and a few days of downtime.
Conclusion – Is it time for a change?
There’s no need to make changes purely for the sake of it. But the new year is the time to examine whether you need to change hosting providers. Think about your current needs and your likely needs over the next twelve months. Compare them to what your existing provider has to offer and make a decision.
Will you switch hosting providers this year?